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How Call Centers and Customer Care Can Increase Your Business’s Revenue

How Call Centers and Customer Care Can Increase Your Business’s Revenue

Want to increase your revenue? Stop thinking of customer care as a loss leader. It is a vital part of today's business plans. 

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5 Tips FOr Using Social Media Monitoring In Your Digital Customer Care

5 Tips FOr Using Social Media Monitoring In Your Digital Customer Care

No matter where they are, your customers are talking about you on social media. Are you ready to talk back? 

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Eureka! A Customer Care Partner is the Key To Great Content Marketing Ideas

Eureka! A Customer Care Partner is the Key To Great Content Marketing Ideas

Stuck on great content marketing ideas? Well, your "Eureka!" moment might come from working with expert customer care specialists. 

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Like Magic: 5 Strategies for Proactive Customer Service in the Digital Age

Like Magic: 5 Strategies for Proactive Customer Service in the Digital Age

Proactive customer service is delivering what someone wants before they know they want it. It's like magic. 

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A Step-By-Step Guide To Creating a Meaningful Customer Experience

A Step-By-Step Guide To Creating a Meaningful Customer Experience

Creating a meaningful customer experience is like navigating an emotional labyrinth. But here's a guide to get you through. 

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Manage Vendors And Deliver A Better Customer Experience: What the Godfather Teaches Us About Customer Care

Manage Vendors And Deliver A Better Customer Experience: What the Godfather Teaches Us About Customer Care

Here's an offer you can't refuse: a true partnership with your third-party vendors. Find out how with a few lessons from The Godfather.

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