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Eureka! A Customer Care Partner is the Key To Great Content Marketing Ideas

Eureka! A Customer Care Partner is the Key To Great Content Marketing Ideas

Stuck on great content marketing ideas? Well, your "Eureka!" moment might come from working with expert customer care specialists. 

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A Step-By-Step Guide To Creating a Meaningful Customer Experience

A Step-By-Step Guide To Creating a Meaningful Customer Experience

Creating a meaningful customer experience is like navigating an emotional labyrinth. But here's a guide to get you through. 

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Manage Vendors And Deliver A Better Customer Experience: What the Godfather Teaches Us About Customer Care

Manage Vendors And Deliver A Better Customer Experience: What the Godfather Teaches Us About Customer Care

Here's an offer you can't refuse: a true partnership with your third-party vendors. Find out how with a few lessons from The Godfather.

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Become a Service Maester: 5 Customer Care Lessons From Game of Thrones

Become a Service Maester: 5 Customer Care Lessons From Game of Thrones

 

Everyone is excited for Game of Thrones to be back. Can you draw some customer service lessons from it? It's no spoiler to say yes. 

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Talk to Me: How Good Customer Service Improves Voice Search Marketing

Talk to Me: How Good Customer Service Improves Voice Search Marketing

Voice searches are changing the way marketers connect with B2B and B2C customers. Customer service can help improve voice search marketing. 

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How Customer Service Complaints Can Help Focus Your Marketing

How Customer Service Complaints Can Help Focus Your Marketing

It may hurt to take customer complaints, but listening to them can make you a sales and marketing champion. 

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