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Superior Customer Care Increases Revenue Through Upsells and Cross-sells

Superior Customer Care Increases Revenue Through Upsells and Cross-sells

In order to generate more upsells and cross-sales, you need a customer care team that is well-trained and understands technological integration.

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AI and Customer Care Bots: Freeing Your People For the Tough Questions

AI and Customer Care Bots: Freeing Your People For the Tough Questions

Customer service bots powered by AI algorithms are going to be a game-changer. But there are many things only humans can do. The two can work together. 

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The Constant Coach: How AI Can Pass Key Real-Time Customer Insights to Call Center Reps

The Constant Coach: How AI Can Pass Key Real-Time Customer Insights to Call Center Reps

 

Artifical Intelligence can provide real-time insights on customer behavior and history, helping your call center reps. It's like a coach that is always there. 

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Using  Customer Speech Analysis  With AI To Improve Call Center Performance

Using  Customer Speech Analysis  With AI To Improve Call Center Performance

What are your customers really feeling? Artificial intelligence can detect frustrations and analyze problems to improve your employee call center performance. 

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