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Superior Customer Care Increases Revenue Through Upsells and Cross-sells

Superior Customer Care Increases Revenue Through Upsells and Cross-sells

In order to generate more upsells and cross-sales, you need a customer care team that is well-trained and understands technological integration.

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10 Tools to Enhance the Performance of Your Inside Sales Team

10 Tools to Enhance the Performance of Your Inside Sales Team

When it comes to managing the performance of your inside sales team, there are a lot of platforms, tools and options at your disposal to facilitate improved productivity and results. But, which one...

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Where Is Your Sales Process Wasting Resources?

Where Is Your Sales Process Wasting Resources?

Every organization that operates in sales must be diverse in the ways they do business. If you haven’t changed your processes in a while, it’s time to reevaluate and determine where they can be opt...

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The Simple Guide to Managing Outsourced Sales Relationships

The Simple Guide to Managing Outsourced Sales Relationships

Outsourcing is no longer a dirty word in the world of business —especially when you partner with other American businesses. In fact, it’s standard practice in many companies because it serves as a ...

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Customer Retention Strategies That Beat Sales Turnover

Customer Retention Strategies That Beat Sales Turnover

It’s a fact of life that turnover is a continual problem in virtually any salesforce. While this issue has been studied in depth, and is worth understanding, the immediate concern for the sales man...

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Is Your Sales Team Made up of People Customers Want to Buy From?

Is Your Sales Team Made up of People Customers Want to Buy From?

Sometimes, it’s not too difficult to paint all salesmen with a wide brush— like in the Gallup poll of career trustworthiness. The 2012 survey placed car salesmen dead last at an 8 percent approval ...

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