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Manage Vendors And Deliver A Better Customer Experience: What the Godfather Teaches Us About Customer Care

Manage Vendors And Deliver A Better Customer Experience: What the Godfather Teaches Us About Customer Care

Here's an offer you can't refuse: a true partnership with your third-party vendors. Find out how with a few lessons from The Godfather.

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Best Practices for Managing the Sales Performance of Third Party Vendors and Contact Centers

Best Practices for Managing the Sales Performance of Third Party Vendors and Contact Centers

Partnering with a third party contact center is a great way to boost your company’s sales and meet your overall performance goals. However, as Nikita Arora of Ameyo writes, “The operational perform...

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3 Reasons an Outsourced Sales Team is Qualified to Work with Your Prospects

3 Reasons an Outsourced Sales Team is Qualified to Work with Your Prospects

Some businesses might hesitate to rely on an outsourced sales service because they don’t think the agents are qualified enough to work with their customers and prospects. However, this simply isn’t...

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Keys to Successfully Outsourcing B2B Lead Generation to a Call Center

Keys to Successfully Outsourcing B2B Lead Generation to a Call Center

Outsourcing B2B lead generation to a call center is becoming more commonplace as pressure builds on businesses to beat competitors and stay ahead in their industries. It is an effective way to stre...

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If You Can't Beat Sales Turnover, What Are Your Other Options?

If You Can't Beat Sales Turnover, What Are Your Other Options?

It’s a fact of life: your sales team will lose about 30 percent of its members this year if you’re like most industries and sales organizations in today’s marketplace. Of course, this also means yo...

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4 Characteristics of a Readily-Deployable, Outsourced Inside Sales Team

4 Characteristics of a Readily-Deployable, Outsourced Inside Sales Team

Outsourcing isn’t just for back-office functions or routine customer service roles. Top B2B outsourcing firms bring high-quality staff augmentation to the front line of your sales efforts. They sta...

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