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How AI Can Evaluate Employee Speech Patterns to Boost Call Center Productivity

How AI Can Evaluate Employee Speech Patterns to Boost Call Center Productivity

Employee evaluations will be improved by artificial intelligence, which can measure tone, keywords, employee engagement, and more. This will improve your training and staffing issues.

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Staff Augmentation Done Right: When Is the Best Time to Hire?

Staff Augmentation Done Right: When Is the Best Time to Hire?

There are many philosophies behind when to hire, and there are some people who don't follow any particular hiring plan. However, staff augmentation should not be a haphazard, off-the-cuff activity ...

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The Hidden Costs of Sales Hiring and Firing

The Hidden Costs of Sales Hiring and Firing

Since your sales team has such a direct effect on your company’s bottom line, constantly losing and replacing reps has a significant impact upon your profitability. Lose enough of your sales force ...

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Supercharge Your Sales Team with the Power of Smarketing

Supercharge Your Sales Team with the Power of Smarketing

Despite how closely most sales and marketing teams must work, there has been, for years, a fundamental disconnect between the “get it done” deal closers of sales and the marketing teams who develop...

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Staff Augmentation Can’t Fix Bad Policy

Staff Augmentation Can’t Fix Bad Policy

If sales figures and leads are down, simply adding more staff may not be the answer—especially during cold and flu season. Studies have shown conclusively that allowing your workers to take time of...

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3 Questions to Ask before Outsourcing Sales

3 Questions to Ask before Outsourcing Sales

There are many situations—some good, others not so positive—where you may find yourself turning to sales outsourcing to augment internal sales staff: If a marketing campaign generates an unexpected...

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